
Be part of our team!
Head Office
Credit Review Associate
• Protect the company from fraudulent accounts by doing thorough investigations and review of all accounts being processed • Conduct a thorough analysis of loan applications, financial statements, credit reports, and other relevant documentation to assess the creditworthiness of borrowers • Evaluate the risk profile of borrowers by analyzing factors such as income stability, debt-to-income ratio, credit history, collateral, and industry trends • Ensure compliance with internal policies, guidelines, and regulatory requirements while reviewing credit applications • Verify the accuracy and completeness of loan documentation, including legal and financial documentation, and identify any potential discrepancies or red flags • Utilize financial models and tools to assess credit proposals' viability and profitability and determine appropriate loan terms and conditions. • Prepare detailed credit review reports summarizing the analysis, findings, and recommendations for credit decisions • Provide timely and accurate responses to inquiries from internal stakeholders and maintain a customer-centric approach in dealing with external customers • Conducts external verification to validate data/information provided/submitted by clients concerning their loan applications • Use or find different methods of validation to verify the information provided/submitted by clients • Other tasks that may be endorsed by the department head Qualifications: • Educational Requirement: bachelor’s degree in a related field • Work Experience: 0-6 months related experience. Fresh graduates are welcome to apply • Excellent communication and interpersonal skills. • Strong organizational and administrative skills • Ability to multitask and work under pressure • Proficient in MS applications and willing to learn other systems used by the company • High organizational skills • Willingness to work flexible hours, including weekends and holidays, as needed • Can work independently and with a team
Graphic Artist
• Design visually appealing graphics and layouts · Create illustrations and icons · Prepare artwork for digital media · Ensure brand consistency across all design materials · Stay up-to-date with design trends and software Qualifications: · Strong proficiency in design software (Adobe Creative Suite) · Has experience in graphic design, visual illustration, photo editing, video editing, and video animation · Excellent understanding of color theory and typography · Ability to work under tight deadlines · Strong attention to detail · Good communication skills - Will report directly to Direct Marketing Manager
Digital Sales Processor
• Leads to Trans In Conversion • Receive and review for process application from DSA • Data entry (CAM Creation) and coordinates with Credit Review Department • Maintain 1-2 hours TAT Efficiency • Helps DSA in completion of clients requirements • Attends to CRD’s concerns from time to time • Manages reassessed accounts and coordinate lacking/additional documents to client to provide. • Reports and Operational Efficiency • Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers • Prepares and submits weekly and monthly report of total Leads to Trans in and TAT • Performs other functions and duties that may be assigned from time to time Qualifications: • College Graduate of Business Management Related Courses • Preferably at least 6 months - 1 year in sales, loan processing or any relevant corporate experience • Mastery in product knowledge, excellent attention to detail, customer-service and solution oriented and organized • Has good communication skills, interpersonal skills, strong analytical, judgment, and decision-making skills, innovative and creative
Digital Sales Associate
• Prospect to Leads Conversion • Responding on clients inquiries through social media platforms (facebook, tiktok, website and inbound calls) • Helps on acquiring leads by expanding the engagements through sharing and posting contents, campaigns and programs from different social media groups • Collects and initially evaluates potential sales opportunity over the given leads • Create portal application (CRM) • Nurture leads through constant follow ups and reminders • Customer Service Efficiency • Provide product information, answers questions and resolves issues and concerns • Maintain records of customer inquiries, comments, complaints, conversations, transactions and actions taken. • Reports and Operational Efficiency • Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers • Prepares and submits weekly and monthly report of total calls made to clients • Performs other functions and duties that may be assigned from time to time Qualifications: • College Graduate of Business Management Related Courses • Preferably at least 6 months - 1 year in sales, loan processing or any relevant corporate experience • Fresh Graduates may consider but w/ Bachelor’s degree in Business Related Courses • Excellent attention to detail, customer-service and solution oriented, organized, persuasive selling and results driven • Personal: Has good communication skills, interpersonal skills, strong analytical, judgment, and decision-making skills, innovative and creative
Sales Services and Control Group Head
• Lead, mentor, and manage both Sales Services & Control and Trade Relations teams, providing guidance, support, and performance feedback specifically on the following areas: a. Trade Relations: 1. Create and implement trade relations strategies and plans aligned with overall brand and sales objectives 2. Develop programs (incentives and schemes) for loan consultants to maximize impact and generate more leads 3. Design and implement multi-channel marketing campaigns to drive product awareness, leads, and conversions 4. Develop and implement strategies to expand and strengthen trade relationships and networks 5. Develop and maintain strong relationships with loan consultants, clients, and industry stakeholders b. Process Optimization 1. Identify, analyze, and improve business processes to enhance efficiency and effectiveness 2. Develop and oversee process improvement initiatives and control measures to ensure the business units alignment with organizational goals c. Data Analytics 1. Develop and implement analytics strategies to support business objectives and inform decision-making 2. Use data analysis tools and techniques to generate insights and actionable recommendations 3. Oversee the collection, analysis, and reporting of key performance indicators (KPIs) and other relevant metrics to ensure productivity on the part of the Sales and Marketing Group 2. Collaborate with co-departments to align marketing and trade strategies with business objectives Qualifications: Educational Requirement: Bachelor’s degree in marketing, business administration or related field Work Experience: 1. At least 5 years leadership role in either of the following fields: (a) vendor/ trade relations management or; (b) process improvement or service control role, preferably within the financial services industry or a financing company 2. Proven successful track record on the mentioned fields above JOB COMPETENCIES 1. Proven experience in process improvement/ service control or vendor management /trade relations roles within the financial services industry 2. Strong understanding of financial products, markets, and industry regulations 3. Excellent leadership, communication, and interpersonal skills 4. Demonstrated ability to develop and implement effective vendor management/ trade relations and business process improvements 5. Proficiency in data analysis and interpretation to drive decision-making 6. Ability to thrive in a fast-paced, dynamic environment and lead a team to success
Creative Lead
1. Creative Strategy & Execution • Develop and implement creative concepts that align with Cepat Kredit’s brand identity and business goals. • Ensure all marketing materials (digital, print, and in-branch) are compelling, consistent, and drive customer engagement. • Oversee branding initiatives for new and existing branches to enhance visibility and foot traffic. 2. Content & Campaign Development • Lead creative direction for campaigns, including influencer collaborations (e.g., TikTok influencers for the seafarer loan campaign). • Work with marketing teams to develop high-performing content for social media, advertisements, and website visuals. • Ensure marketing materials effectively communicate the benefits of Cepat Kredit’s financing products. 3. Team Leadership & Collaboration • Manage and mentor a team of designers, content creators, and external creative agencies. • Work closely with branch managers and OICs to support localized marketing efforts. • Collaborate with the digital marketing team to optimize campaigns based on performance analytics. 4. Branding & Visual Identity • Maintain brand consistency across all platforms and materials. • Oversee the design and layout of promotional and corporate materials. • Innovate new ways to improve brand perception and engagement. 5. Market Research & Trends • Stay up-to-date with financial industry trends, customer behavior, and emerging marketing techniques. • Analyze competitor marketing strategies to keep Cepat Kredit ahead in creative execution. Qualifications & Skills: 1. Education & Experience: • Bachelor’s degree in Marketing, Advertising, Design, Communications, or a related field. • 3+ years of experience in a creative leadership role, preferably in financial services or a related industry. • Proven experience in developing and executing successful marketing campaigns. 2. Creative & Strategic Skills: • Strong portfolio showcasing creative campaigns and content development. • Excellent storytelling and visual communication skills. • Ability to translate complex financial services into engaging and understandable marketing materials. 3. Technical Skills: • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro). • Experience with video editing, motion graphics, and social media content creation. 4. Leadership & Communication: • Strong leadership and team management abilities. • Excellent verbal and written communication skills. • Ability to collaborate cross-functionally and manage multiple projects simultaneously. 5. Industry Knowledge: • Understanding of financial products, particularly consumer loans and microfinancing. • Experience working with influencer marketing and brand partnerships is a plus.
General Marketing Specialist
1. Event Planning & Execution • Plan and execute on-ground marketing events, including community activations, product promotions, and branch-specific campaigns. • Manage branch opening events, ensuring seamless execution from setup to customer engagement. • Coordinate with vendors, suppliers, and event partners for logistics, permits, and other event needs. • Ensure brand consistency in all event materials, banners, and promotional giveaways. 2. Branch Marketing Support • Work closely with branch managers and OICs to develop localized marketing strategies tailored to the branch’s target audience. • Deploy and monitor in-branch promotional materials to maximize customer engagement. • Identify and implement foot traffic drivers (e.g., local partnerships, sponsorships, promotional booths). 3. Customer Engagement & Lead Generation • Develop and execute interactive activities that educate and attract potential customers to Cepat Kredit’s financing products. • Train branch staff on event-based customer interactions to improve conversions. • Collect customer feedback and insights to improve future events and marketing strategies. 4. Cross-Team Collaboration • Coordinate with the marketing and design teams to create event collaterals, social media announcements, and PR materials. • Work with the influencer marketing team (if applicable) to integrate influencer appearances into events. • Liaise with local government units or business organizations for partnership opportunities. 5. Post-Event Analysis & Reporting • Track event performance through foot traffic, lead generation, and customer inquiries. • Provide insights and recommendations for improving future events and branch openings. • Manage event budgets and expenses efficiently. Qualifications & Skills: 1. Education & Experience: • Bachelor’s degree in Marketing, Business, Communications, or a related field. • 2–4 years of experience in event marketing, field marketing, or brand activations. 2. Event & Marketing Skills: • Strong knowledge of event planning, logistics, and execution. • Familiarity with promotions, sponsorships, and community outreach. 3. Technical & Organizational Skills: • Proficiency in Microsoft Office and basic marketing tools • Strong project management skills and ability to handle multiple tasks at once. • Understanding of customer behavior and foot traffic drivers. 4. Interpersonal & Communication Skills: • Ability to communicate effectively with internal teams, branch managers, and customers. • High energy, enthusiasm, and a go-getter attitude for fieldwork. 5. Other Requirements: • Willing to travel frequently to different branch locations. • Ability to work flexible hours, including weekends and holidays, for event execution.
Digital Marketing Officer
1. Digital Marketing Campaign Execution •Execute digital marketing campaigns to achieve business goals related to customer acquisition, retention, brand awareness, and sales conversion. •Support the ideation, planning, execution, optimization, monitoring, and reporting of all digital marketing campaigns based on strategies discussed with management. 2. Digital Ad Channel Management •Manage and optimize digital channels, including Facebook Ads, TikTok Ads, Google Ads, website and other relevant platforms. •Implement A/B testing and other optimization strategies to maximize the effectiveness of digital campaigns. •Collaborate with internal teams and external partners to execute campaigns that acquire customers and increase sales. 3. Performance Measurement and Reporting •Measure and report on campaign performance, assessing results against goals (ROI and KPIs). •Prepare actionable insights on product improvement, communications, and customer service improvements based on performance data. 4. Research and Innovation •Research new and creative growth strategies through digital marketing. •Execute and measure experiments and conversion tests to identify effective tactics. 5. Content Consistency and Visibility •Ensure all content is consistent with the brand voice and discipline. •Suggest creative ways to maximize the visibility of all content across digital platforms. 6. Market Trends and Insights •Contribute to the overall effectiveness of marketing by researching trends and insights. •Monitor marketing spend and performance based on insights, suggesting solutions for short-term and long-range issues that arise. 7. Team Management and Leadership •Supervise and guide digital marketing team members who will report to you and collaborate on managing digital campaigns, mm •Mentor team members to enhance their skills and professional development, ensuring alignment with overall marketing strategies.
L&D Associate - Engagement
• Employee Engagement Programs Support: a. Assist in the development and execution of employee engagement programs aimed at boosting morale and productivity b. Support the implementation of employee recognition initiatives such as reward systems, employee of the month, and peer-to-peer recognition programs • Coordinate and manage events such as team-building activities, wellness programs, and social gatherings to encourage collaboration and positive relationships among employees • Employee Feedback & Surveys: a. Help create and distribute employee surveys, pulse checks, and feedback forms to gauge employee sentiment and engagement levels b. Collect and analyze survey responses, identifying trends, strengths, and areas for improvement c. Assist in preparing reports on employee feedback, summarizing results, and providing actionable insights to the Employee Engagement Officer • Communication & Engagement Initiatives: a. Help manage internal communication platforms, including newsletters, intranet updates, and announcements that promote engagement initiatives b. Coordinate communications that highlight key events, recognition initiatives, and engagement opportunities to ensure all employees are informed c.Support the creation of engaging content that reflects the company’s values, culture, and employee stories • Event Planning & Coordination: a. Assist in the planning, coordination, and execution of employee events, such as company celebrations, learning sessions, or volunteer activities b. Ensure events run smoothly, from logistics to post-event evaluations, and gather feedback to improve future initiatives c. Help with organizing employee appreciation events, town halls, and social mixers that foster a sense of community • Onboarding Support: a. Provide support to the onboarding process to ensure new employees feel welcomed and engaged from the start b. Assist in facilitating new hire orientations, ensuring that new employees are introduced to the company culture and engagement opportunities c. Maintain contact with new employees after onboarding to monitor their initial engagement levels and help integrate them into the organization • Employee Recognition & Wellbeing: a. Assist in the promotion of wellness programs and initiatives that support physical, mental, and emotional wellbeing b. Help manage recognition programs and ensure employees are acknowledged for their contributions, milestones, and achievements c. Coordinate wellbeing activities such as fitness challenges, wellness webinars, or mental health awareness programs • Data Tracking & Reporting: a. Maintain records of employee engagement activities, feedback, and recognition efforts b. Help track the effectiveness of engagement programs and provide data to support decision-making and strategy adjustments c. Assist in preparing and delivering reports to the Employee Engagement Officer, summarizing engagement metrics, program outcomes, and suggestions for improvement Qualifications: • Strong communication skills with the ability to engage employees at all levels of the organization • Organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously • Basic knowledge of employee engagement best practices and trends • Experience with survey platforms, data analysis, and reporting tools • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with internal communication tools • Ability to work independently and as part of a team, with a positive attitude and strong customer service orientation • Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus. Work Experience: 1-2 years of experience in human resources, employee engagement, or similar roles
Learning and Development Operations Trainer
• Training Delivery & Facilitation: a. Lead in-person and virtual training sessions for employees across operational teams b. Facilitate onboarding and ongoing training programs to ensure employees understand job functions, policies, and procedures c. Use a variety of instructional methods (e.g., lectures, demonstrations, role-playing) to engage learners and accommodate different learning styles • Training Materials & Content Development: a. Collaborate with the Learning Officer and the team to develop and update training content, materials, and resources that are relevant and aligned with operational goals b. Create manuals, job aids, and instructional guides that support the learning process and serve as ongoing references for trainees c. Ensure all training materials are clear, accurate, and easy to understand. • Assessment & Feedback: a.Conduct assessments to evaluate employee progress and the effectiveness of training programs b.Provide constructive feedback to participants, identifying areas of strength and opportunities for improvement c.Report on learner performance, and track individual and group progress through evaluations and performance metrics • On-the-Job Coaching & Support: a.Provide one-on-one coaching and support to employees during training sessions and as they transition into their roles b.Assist trainees with practical, on-the-job learning, reinforcing key skills and competencies c.Address performance gaps and help employees develop solutions to overcome challenges in their roles • Continuous Improvement: a.Continuously assess and improve training methods, tools, and content based on feedback from trainees, managers, and the Learning Officer b.Stay up to date with the latest industry trends, tools, and best practices to enhance training delivery and effectiveness c.Participate in regular team meetings to discuss successes, challenges, and opportunities for improvement in training programs • Collaboration & Communication: a.Work closely with the Learning Officer and other Operations Trainers to ensure training consistency and alignment with departmental goals b.Collaborate with the Learning Officer to address specific training needs identified by operational leaders and teams c.Communicate effectively with trainees to ensure clear understanding of expectations and goals. • Tracking & Reporting: a.Maintain accurate records of training attendance, performance, and progress b.Report on the success of training initiatives and the impact on operational performance c.Document feedback from trainees and make recommendations for future training improvements Qualifications: Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus. Work Experience: 2+ years in training, teaching, or facilitating learning programs, preferably in an operations environment • Strong presentation and facilitation skills, with the ability to engage and motivate adult learners • Excellent verbal and written communication skills • Ability to assess learner needs and adapt training methods accordingly • Familiarity with training tools, Learning Management Systems (LMS), and other instructional technologies • Strong organizational skills and attention to detail • Ability to provide clear, actionable feedback in a positive, constructive manner
HR Associate - Recruitment
• Assist with Candidate Sourcing: Support the recruitment team by sourcing candidates through job boards, social media, and other channels to build a strong talent pipeline • Screen Resumes and Applications: Review resumes and applications to assess candidate qualifications and prepare initial shortlists for recruiters • Schedule Interviews: Coordinate interview schedules with candidates and hiring teams, ensuring a seamless experience for all participants • Conduct Initial Screenings: Conduct phone or video screenings to evaluate candidate fit based on established criteria • Maintain Recruitment Databases: Update and manage records in the Applicant Tracking System (ATS) and other databases, ensuring data accuracy and completeness • Support Employer Branding Efforts: Assist with employer branding initiatives, such as posting on social media and helping organize recruitment events and job fairs • Provide Candidate Updates: Keep candidates informed throughout the recruitment process, ensuring a positive and professional experience from application to offer • Assist with Offer Letters and Onboarding: Prepare offer letters, coordinate pre-employment documentation, and assist in the onboarding process for new hires • Ensure Compliance: Follow legal and company guidelines throughout the recruitment process to maintain fairness and inclusivity Qualifications: Educational Requirement: A bachelor’s degree in human resource management, Business Administration, or a related field. Work Experience: Open to fresh graduates • Knowledge of labor laws and regulations in the Philippines related to compensation and benefits • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Proficiency in Microsoft Office applications, particularly Excel • Ability to work independently and as part of a team • Attention to detail and accuracy • Ability to maintain confidentiality
Corp Plan Admin
• Administrative Support • Data Coordination and Reporting • Meeting Coordination and Scheduling • Team Collaboration and Communication • Project Support • Process Improvement and Efficiency Qualifications: •Education: Bachelor’s degree in Business Administration, Office Management, or a related field. •Experience: 2+ years of administrative experience, preferably in a corporate setting or supporting teams in a planning or business development function. •Technical Skills: • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other administrative tools. •Experience with project management software and tools is an advantage. •Familiarity with data analytics tools and processes is a plus. •Communication Skills: Strong verbal and written communication skills, with the ability to coordinate and liaise across teams. •Organizational Skills: Excellent time management, multitasking abilities, and attention to detail. •Collaboration Skills: Ability to work effectively in a team environment, supporting multiple teams with diverse needs.
Business Analyst - Operations
• Operations Data Analysis • Balanced Scorecard & KPI Monitoring •Strategic Planning & Forecasting •Process Improvement •Operations Forecasting & Reporting •Market Research & Competitor Analysis •Compliance & Policy Adherence •Collaboration & Stakeholder Engagement Qualifications: •Bachelor’s degree in Business, Finance, Economics, or a related field. •3+ years of experience in a business analyst role in the financial services or lending industry, preferably supporting credit, collections, or sales operations. •Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM systems. •Strong analytical and problem-solving skills, with the ability to derive clear insights from complex data. •Experience with process improvement, forecasting, and KPI tracking for credit, collections, or sales. •Excellent communication skills with the ability to present complex data insights to stakeholders.
Business Analyst - Support
• Operations Data Analysis • Balanced Scorecard & KPI Monitoring •Strategic Planning & Forecasting •Process Improvement •Operations Forecasting & Reporting •Market Research & Competitor Analysis •Compliance & Policy Adherence •Collaboration & Stakeholder Engagement Qualifications: •Bachelor’s degree in Business, Finance, Economics, or a related field. •3+ years of experience in a business analyst role in the financial services or lending industry, preferably supporting credit, collections, or sales operations. •Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM systems. •Strong analytical and problem-solving skills, with the ability to derive clear insights from complex data. •Experience with process improvement, forecasting, and KPI tracking for credit, collections, or sales. •Excellent communication skills with the ability to present complex data insights to stakeholders.
Data Analyst
• Collect, clean, and analyze data from various sources to generate reports. •Develop dashboards and data visualization tools to present actionable insights. • Monitor key performance indicators (KPIs) and provide regular updates to stakeholders. •Collaborate with other departments to identify data requirements and improve data quality. •Support the preparation of periodic and ad hoc reports for management. •Conduct trend analysis to identify opportunities and risks. •Assist in the development and enhancement of data collection and reporting processes. •Ensure compliance with data security and confidentiality standards. •Perform other related duties and responsibilities as assigned to support the Corporate Planning department's objectives. Qualification: •Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field. •Proficiency in data analysis tools such as Excel, SQL, Python, or similar software. •Experience with data visualization tools like Tableau, Power BI, or equivalent. •Strong analytical and problem-solving skills. •Excellent communication skills with the ability to present complex information clearly. •Attention to detail and a commitment to data accuracy. •Ability to work collaboratively in a team-oriented environment.
MIS
• Data Management & Reporting • Data Analysis & Insights • System Development & Optimization • Data Integrity & Compliance • Support for Corporate Planning • Training & Support Qualifications: • Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field. • 2-4 years of experience in management information systems, data analysis, or business intelligence, preferably in a financial or corporate planning environment • Proficient in data management tools, reporting systems, and databases (e.g., Excel, SQL, Power BI, or similar tools) • Strong analytical and problem-solving skills with the ability to interpret and present complex data clearly • Experience working with corporate planning, strategic planning, or business intelligence functions is a plus • Excellent communication skills, both written and verbal, to effectively collaborate with various stakeholders • Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
ESG Associate
• Sustainability Program Support: Assist in the planning, coordination, and implementation of sustainability initiatives to reduce environmental impact and promote social responsibility • Data Collection & Reporting: Gather and analyze data related to ESG metrics, and assist in preparing reports to track progress on key sustainability goals and performance indicators • Compliance & Documentation: Maintain accurate records and ensure compliance with relevant sustainability and environmental regulations, including supporting any necessary audits or assessments • Research & Analysis: Conduct research on industry best practices, emerging trends, and regulatory developments related to ESG and sustainability • Stakeholder Engagement: Collaborate with cross-functional teams to promote awareness of ESG practices and engage employees in sustainability efforts • Continuous Improvement: Provide support in identifying and recommending opportunities for process improvements and enhanced sustainability practices • Departmental Support: Perform other related duties and responsibilities as assigned to support the department's objectives Qualifications: • Bachelor’s degree in Environmental Science, Sustainability, Business, or related field • Basic understanding of ESG principles, sustainability practices, and relevant regulations • Strong analytical skills, with proficiency in Microsoft Excel and data analysis tools • Excellent organizational and communication skills, with an ability to work collaboratively across teams • Detail-oriented and proactive, with a passion for sustainability and social impact
Backend Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Full Stack Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Mobile Developer
• Design, develop, analyze and maintain mobile applications using React Native • Collaborate with designers and project managers to understand requirements and create user-friendly interfaces • Write clean, efficient, quality, and well-documented code • Conduct unit testing and debugging to ensure application quality • Optimize application performance for speed and scalability • Stay updated with the latest React Native and mobile development trends • Maintain high standards of software quality by following good coding practices and adhering to high-quality development principles Qualifications • Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses • Minimum of 1-2 year of relevant experience • Preferably has experience in mobile app development but not required • Preferably has experience working on a financial institution but not required • Proficient in JavaScript, React, React Native, Tailwind CSS, HTML, CSS, Kotlin, Java, Objective-C, Swift, Flutter • Knowledgeable on mobile development principle and best practices • Experience with iOS and Android Development environment (XCode, Android Studio) • Proficient understanding of code versioning tools, such as Git, Github, SourceTree • Experience in integrating with RESTful APIs and other back end services • Excellent communication skills to effectively interact with team members • Ability to manage multiple projects to work independently and as part of a team • Problem-solving and analytical thinking aptitude • Adaptability to new technologies and trends • Effectively works under pressure and to agreed deadlines and targets
Quality Assurance Specialist
•Test Planning and Design: • Develop and implement comprehensive test plans, test cases, and test scripts for applications related to the loan origination system and other financial software • Ensure all test cases are aligned with business requirements and technical specifications. •Quality Assurance Execution: • Perform functional, integration, regression, performance, and security testing on new and existing applications • Conduct manual and automated testing to verify the functionality and performance of IT systems • Defect Tracking and Resolution: • Identify, log, and track software defects, providing detailed descriptions for development teams • Collaborate with developers to reproduce and troubleshoot issues, ensuring timely resolution of defects • Compliance and Risk Management: • Ensure that all systems and processes adhere to industry standards, regulatory requirements, and internal compliance policies • Identify potential risks during testing phases and recommend solutions to mitigate them • Reporting and Documentation: • Document test results, including detailed records of test cases, defects, and software improvements • Prepare regular QA reports for project managers and IT leadership, highlighting key findings and risks • Process Improvement: • Continuously assess testing processes and tools, recommending improvements to enhance testing efficiency and accuracy • Assist in automating QA processes where applicable to improve speed and reliability. • Collaboration and Communication • Work closely with IT teams, developers, business analysts, and stakeholders to ensure that quality standards are maintained throughout the project lifecycle • Participate in regular project meetings to provide insights on testing status and quality issues Qualifications: • Educational Background: Bachelor's degree in computer science, Information Technology, or a related field • Experience: 2-4 years of experience in software quality assurance, preferably within financial services or lending technology • Knowledge of Financial Systems: Familiarity with loan management systems, finance-related software, and banking or lending industry regulations • Tech Proficiency: Proficient in QA tools (e.g., Selenium, JIRA, TestRail), scripting languages, and understanding of software development life cycle (SDLC) • Attention to Detail: Ability to identify even the smallest defects and ensure system reliability • Strong Analytical Skills: Capacity to analyze software applications and processes to identify weaknesses and improvement opportunities • Problem-Solving: Proactive in troubleshooting and resolving issues efficiently to prevent project delays • Communication Skills: Excellent verbal and written communication skills for clear reporting and collaboration with cross-functional teams • Understanding of Compliance: Strong knowledge of financial industry regulations, such as PCI-DSS, data protection laws, and other standards relevant to IT systems in lending • Time Management: Ability to manage multiple testing cycles within project timelines • Automation Knowledge: Familiarity with automated testing tools and scripts to streamline QA processes
Security Associate
• Monitor and analyze security alerts and events using tools such as SIEM (Security Information and Event Management) systems • Assist in identifying and responding to security incidents, including performing basic investigations and documentation • Operate, monitor, and maintain the CCTV surveillance systems to ensure continuous functionality and effective coverage • Review and analyze CCTV footage to investigate incidents and provide reports as needed • Support the implementation and maintenance of security controls, policies, and procedures • Conduct regular vulnerability scans and assist with remediation planning • Collaborate with IT teams to ensure systems and applications adhere to security standards • Assist with user education and awareness programs, promoting security best practices • Support compliance initiatives by maintaining documentation and assisting with audits • Stay updated on emerging security threats, vulnerabilities, and trends • Provide support for the deployment and maintenance of security tools such as firewalls, antivirus, and endpoint protection systems Qualifications: • Bachelor’s degree in information security, Cybersecurity, Computer Science, or a related field, or equivalent experience • Certifications such as CompTIA Security+, CEH, or equivalent are highly advantageous • Basic understanding of cybersecurity principles, including risk assessment, threat analysis, and vulnerability management • Familiarity with security frameworks and standards such as ISO 27001, NIST, or CIS • Knowledge of networking concepts (e.g., firewalls, TCP/IP, DNS, VPNs) • Hands-on experience with CCTV operations, troubleshooting, and maintenance is a plus • Strong analytical and problem-solving skills •Excellent communication and teamwork abilities • Proficiency with basic security tools and platforms is a plus • Prior experience in IT or security is desirable but not required
System Administrator
• Manage and maintain the company’s IT infrastructure, including servers, networks, cloud systems, and other related technologies • Monitor performance, security, and system logs to ensure uptime and data integrity • Administer, maintain, and monitor both on-premises and cloud-based systems • Manage user accounts, permissions, access rights, and storage allocations in accordance with company policies • Collaborate with network and database administrator, technical support staff, and vendors to ensure system stability and performance • Troubleshoot server issues, providing timely resolution to minimize downtime • Manage system documentation and network diagrams for ease of understanding by the IT team Qualifications: • Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses • Proven experience as a System Administrator or 2+ years' experience in a similar role • Certifications in CompTIA Network+, CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), are preferred but not required • Experience in managing enterprise-level networks and server environments, including cloud infrastructure, is a plus • Deep understanding of networking protocols, server administration, and IT infrastructure • Ability to manage server environments and storage solutions • Strong problem-solving skills with the ability to diagnose and resolve technical issues quickly. • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, OCI) • Excellent communication skills, able to explain technical concepts to non-technical staff • Ability to work in a fast-paced environment with minimal supervision • Capable of managing multiple projects and adapting to changes quickly
Technical Support Team Lead
• Lead the technical support team in troubleshooting, diagnosing, and resolving hardware, software, and network issues • Manage and prioritize support tickets to ensure timely resolution based on severity and impact • Maintain an up-to-date knowledge base for common problems and solutions • Oversee installations, updates, and patches for software and hardware as needed • Provide reports on team performance, ticket resolution times, and user satisfaction to management • Ensure adherence to best practices for troubleshooting and system monitoring • Maintain excellent communication with end users, ensuring they are informed of issue statuses and resolutions Qualifications: • Graduate of Information Technology, Computer Science, or any related courses • Proven experience as a Technical Support Lead or 3+ years' experience in technical support, help desk, or IT administration roles • Preferably has experience working in a high-pressure environment with diverse technical challenges • Strong knowledge of Windows and MacOS • Familiarity with remote support tools, network monitoring and ticketing systems • In-depth knowledge of IT infrastructure, systems, and networking • Strong analytical and problem-solving skills • Ability to communicate complex technical concepts to non-technical users • Experience with ticketing systems and remote support tools • Strong organizational skills with the ability to manage multiple tasks and priorities • Excellent leadership skills and the ability to motivate a team • Proactive approach to identifying potential issues and preventing problems • Ability to work under pressure and meet deadlines • Effective delegation and prioritization skills
Technical Support Associate
• In-depth knowledge of IT infrastructure, systems, and networking • Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent experience • 1+ years of experience in technical support, helpdesk, or a related role. Fresh graduates also welcome • Strong troubleshooting and problem-solving skills • Familiarity with operating systems (Windows, macOS, Linux) and common software applications • Basic knowledge of networking concepts (IP, DNS, VPNs) • Excellent communication skills, both verbal and written • Patience and ability to explain technical concepts to non-technical users • Ability to work independently and as part of a team in a fast-paced environment