Be part of our team!
Head Office
Credit Review Associate
• Protect the company from fraudulent accounts by doing thorough investigations and review of all accounts being processed • Conduct a thorough analysis of loan applications, financial statements, credit reports, and other relevant documentation to assess the creditworthiness of borrowers • Evaluate the risk profile of borrowers by analyzing factors such as income stability, debt-to-income ratio, credit history, collateral, and industry trends • Ensure compliance with internal policies, guidelines, and regulatory requirements while reviewing credit applications • Verify the accuracy and completeness of loan documentation, including legal and financial documentation, and identify any potential discrepancies or red flags • Utilize financial models and tools to assess credit proposals' viability and profitability and determine appropriate loan terms and conditions. • Prepare detailed credit review reports summarizing the analysis, findings, and recommendations for credit decisions • Provide timely and accurate responses to inquiries from internal stakeholders and maintain a customer-centric approach in dealing with external customers • Conducts external verification to validate data/information provided/submitted by clients concerning their loan applications • Use or find different methods of validation to verify the information provided/submitted by clients • Other tasks that may be endorsed by the department head Qualifications: • Educational Requirement: bachelor’s degree in a related field • Work Experience: 0-6 months related experience. Fresh graduates are welcome to apply • Excellent communication and interpersonal skills. • Strong organizational and administrative skills • Ability to multitask and work under pressure • Proficient in MS applications and willing to learn other systems used by the company • High organizational skills • Willingness to work flexible hours, including weekends and holidays, as needed • Can work independently and with a team
Digital Sales Manager
• Develop and implement digital sales strategies to achieve sales targets. • Manage and mentor the digital sales team • Identify new business opportunities and build strong relationships with clients. • Utilize digital marketing channels, including social media and email marketing to drive sales. • Collaborate with marketing and technical teams to improve digital sales offerings. • Monitor KPIs and performance metrics to ensure continuous improvement in digital sales performance. • Prepare and present reports on digital sales performance to senior management. Qualifications: • Excellent leadership, communication, and negotiation skills • Ability to work in a fast-paced, results-oriented environment • Strong analytical and problem-solving skills • Data-driven mindset with experience in performance tracking and optimization • Knowledge of industry trends and best practices in digital sales • Mastery in product knowledge • Familiarity with e-commerce platforms, affiliate marketing, and influencer marketing • Strong understanding of digital marketing, CRM, and data analytics tools • Proven track record of meeting or exceeding sales targets in a digital environment
Digital Sales Associate
• Prospect to Leads Conversion • Responding on clients inquiries through social media platforms (facebook, tiktok, website and inbound calls) • Helps on acquiring leads by expanding the engagements through sharing and posting contents, campaigns and programs from different social media groups • Collects and initially evaluates potential sales opportunity over the given leads • Create portal application (CRM) • Nurture leads through constant follow ups and reminders • Customer Service Efficiency • Provide product information, answers questions and resolves issues and concerns • Maintain records of customer inquiries, comments, complaints, conversations, transactions and actions taken. • Reports and Operational Efficiency • Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers • Prepares and submits weekly and monthly report of total calls made to clients • Performs other functions and duties that may be assigned from time to time Qualifications: • College Graduate of Business Management Related Courses • Preferably at least 6 months - 1 year in sales, loan processing or any relevant corporate experience • Fresh Graduates may consider but w/ Bachelor’s degree in Business Related Courses • Excellent attention to detail, customer-service and solution oriented, organized, persuasive selling and results driven • Personal: Has good communication skills, interpersonal skills, strong analytical, judgment, and decision-making skills, innovative and creative
Sales Services and Control Officer
• Process Monitoring and Control: • Performs real time monitoring of Key Performance Indicators (KPIs) and tracking of metrics to ensure service delivery of each unit. • Conduct regular audit of procedures & processes to identify areas of improvement and ensure adherence to compliance standards and targets • Create and prepare performance reports and monitoring to efficiently track compliance to deliverables, projects as well as resolution of findings/gaps • Regularly gathering data on process performance to identify patterns, trends, and areas for improvement Process improvement and Documentation: • Prepare, recommend, and implement process improvements and quality control procedures to enhance service delivery and minimize errors. Collaborate with Sales, Sales Services & Control, and Marketing Units for its implementation • Monitor status of process improvements and projects to ensure its success and completion • Collaborate with other units (IT, HR, Finance) to procure necessary supplies/support/training necessary to implement process improvement activities Qualifications: • Educational Requirement: Bachelor’s degree in finance, business administration, industrial engineering, statistics or related field. • Work Experience: At least 1 year experience in sales or operations support, quality assurance, process improvement or a similar role, preferably in a financial institution. • Detail-oriented with a focus on quality and accuracy. • Capable of developing solutions to address process gaps and service issues. • Strong organizational and time management skills. • Excellent communication, presentation and interpersonal abilities. • Willing to go on field work • Perform such other task as may be assigned from time to time
Sales Services and Control Group Head
• Lead, mentor, and manage both Sales Services & Control and Trade Relations teams, providing guidance, support, and performance feedback specifically on the following areas: a. Trade Relations: - Create and implement trade relations strategies and plans aligned with overall brand and sales objectives. - Develop programs (incentives and schemes) for loan consultants to maximize impact and generate more leads. - Design and implement multi-channel marketing campaigns to drive product awareness, leads, and conversions. - Develop and implement strategies to expand and strengthen trade relationships and networks. - Develop and maintain strong relationships with loan consultants, clients, and industry stakeholders. b. Process Optimization - Identify, analyze, and improve business processes to enhance efficiency and effectiveness. - Develop and oversee process improvement initiatives and control measures to ensure the business units alignment with organizational goals. c. Data Analytics - Develop and implement analytics strategies to support business objectives and inform decision-making. - Use data analysis tools and techniques to generate insights and actionable recommendations. - Oversee the collection, analysis, and reporting of key performance indicators (KPIs) and other relevant metrics to ensure productivity on the part of the Sales and Marketing Group. - Collaborate with co-departments to align marketing and trade strategies with business objectives. Qualifications: Educational Requirement: Bachelor’s degree in marketing, business administration or related field. - At least 5 years leadership role in either of the following fields: (a) vendor/ trade relations management or; (b) process improvement or service control role, preferably within the financial services industry or a financing company. - Proven successful track record on the mentioned fields above. - Proven experience in process improvement/ service control or vendor management /trade relations roles within the financial services industry. - Strong understanding of financial products, markets, and industry regulations. - Excellent leadership, communication, and interpersonal skills. - Demonstrated ability to develop and implement effective vendor management/ trade relations and business process improvements. - Proficiency in data analysis and interpretation to drive decision-making. - Ability to thrive in a fast-paced, dynamic environment and lead a team to success. - Perform such other task as may be assigned from time to time
Product Development Officer
• Research market trends, customer needs, and competitor offerings to identify product opportunities. • Develop and refine existing products. • Work with marketing, risk, operations, and compliance teams to develop product strategies and support go-to-market activities. • Prepare product documentation, business cases, and implementation plans. • Monitor product performance and recommend improvements based on data and feedback. Qualifications: - Educational Requirement: Bachelor’s/College degree in business, finance, marketing, or a related field. - Work Experience: 2+ years’ experience in product development - Strong analytical, project management, and communication skills - Knowledge of financial products, regulatory requirements, and market trends.
HR Associate - Recruitment
• Assist with Candidate Sourcing: Support the recruitment team by sourcing candidates through job boards, social media, and other channels to build a strong talent pipeline • Screen Resumes and Applications: Review resumes and applications to assess candidate qualifications and prepare initial shortlists for recruiters • Schedule Interviews: Coordinate interview schedules with candidates and hiring teams, ensuring a seamless experience for all participants • Conduct Initial Screenings: Conduct phone or video screenings to evaluate candidate fit based on established criteria • Maintain Recruitment Databases: Update and manage records in the Applicant Tracking System (ATS) and other databases, ensuring data accuracy and completeness • Support Employer Branding Efforts: Assist with employer branding initiatives, such as posting on social media and helping organize recruitment events and job fairs • Provide Candidate Updates: Keep candidates informed throughout the recruitment process, ensuring a positive and professional experience from application to offer • Assist with Offer Letters and Onboarding: Prepare offer letters, coordinate pre-employment documentation, and assist in the onboarding process for new hires • Ensure Compliance: Follow legal and company guidelines throughout the recruitment process to maintain fairness and inclusivity Qualifications: Educational Requirement: A bachelor’s degree in human resource management, Business Administration, or a related field. Work Experience: Open to fresh graduates • Knowledge of labor laws and regulations in the Philippines related to compensation and benefits • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Proficiency in Microsoft Office applications, particularly Excel • Ability to work independently and as part of a team • Attention to detail and accuracy • Ability to maintain confidentiality
L&D Associate - Engagement
• 1. Employee Engagement Programs Support: a. Assist in the development and execution of employee engagement programs aimed at boosting morale and productivity. b. Support the implementation of employee recognition initiatives such as reward systems, employee of the month, and peer-to-peer recognition programs. c. Coordinate and manage events such as team-building activities, wellness programs, and social gatherings to encourage collaboration and positive relationships among employees. 2. Employee Feedback & Surveys: a. Help create and distribute employee surveys, pulse checks, and feedback forms to gauge employee sentiment and engagement levels. b. Collect and analyze survey responses, identifying trends, strengths, and areas for improvement. c. Assist in preparing reports on employee feedback, summarizing results, and providing actionable insights to the Employee Engagement Officer. 3. Communication & Engagement Initiatives: a. Help manage internal communication platforms, including newsletters, infographics, and announcements that promote engagement initiatives. b. Coordinate communications that highlight key events, recognition initiatives, clubs inside the organization, and engagement opportunities to ensure all employees are informed. c. Support the creation of engaging content that reflects the company’s values, culture, and employee stories. d. Coordinate with external suppliers, providers, and partners needed in implementing our events, activities, and programs. 4. Event Planning & Coordination: a. Assist in the planning, coordination, and execution of employee events, such as company celebrations, learning sessions, or volunteer activities. b. Ensure events run smoothly, from logistics to post-event evaluations, and gather feedback to improve future initiatives. c. Help with organizing employee appreciation events, town halls, and social mixers that foster a sense of community. 5. Onboarding Support: a. Provide support to the onboarding process to ensure new employees feel welcomed and engaged from the start. b. Assist in facilitating new hire orientations, ensuring that new employees are introduced to the company culture and engagement opportunities. c. Maintain contact with new employees after onboarding to monitor their initial engagement levels and help integrate them into the organization. 6. Data Tracking & Reporting: a. Maintain records of employee engagement activities, feedback, and recognition efforts. b. Help track the effectiveness of engagement programs and provide data to support decision-making and strategy adjustments. c. Assist in preparing and delivering reports to the Employee Engagement Officer, summarizing engagement metrics, program outcomes, and suggestions for improvement. Qualifications: Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus. Work Experience: 1-2 years of experience in human resources, employee engagement, or similar roles JOB COMPETENCIES · Strong communication skills with the ability to engage employees at all levels of the organization. · Organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously. · Basic knowledge of employee engagement best practices and trends. · Experience with survey platforms, data analysis, and reporting tools. · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with internal communication tools. · Ability to work independently and as part of a team, with a positive attitude and strong customer service orientation
Business Analyst - Operations
• Operations Data Analysis • Balanced Scorecard & KPI Monitoring •Strategic Planning & Forecasting •Process Improvement •Operations Forecasting & Reporting •Market Research & Competitor Analysis •Compliance & Policy Adherence •Collaboration & Stakeholder Engagement Qualifications: •Bachelor’s degree in Business, Finance, Economics, or a related field. •3+ years of experience in a business analyst role in the financial services or lending industry, preferably supporting credit, collections, or sales operations. •Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM systems. •Strong analytical and problem-solving skills, with the ability to derive clear insights from complex data. •Experience with process improvement, forecasting, and KPI tracking for credit, collections, or sales. •Excellent communication skills with the ability to present complex data insights to stakeholders.
Business Analyst - Support
• Operations Data Analysis • Balanced Scorecard & KPI Monitoring •Strategic Planning & Forecasting •Process Improvement •Operations Forecasting & Reporting •Market Research & Competitor Analysis •Compliance & Policy Adherence •Collaboration & Stakeholder Engagement Qualifications: •Bachelor’s degree in Business, Finance, Economics, or a related field. •3+ years of experience in a business analyst role in the financial services or lending industry, preferably supporting credit, collections, or sales operations. •Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM systems. •Strong analytical and problem-solving skills, with the ability to derive clear insights from complex data. •Experience with process improvement, forecasting, and KPI tracking for credit, collections, or sales. •Excellent communication skills with the ability to present complex data insights to stakeholders.
Data Analyst - Support
• Collect, clean, and analyze data from various sources to generate reports • Develop dashboards and data visualization tools to present actionable insights • Monitor key performance indicators (KPIs) and provide regular updates to stakeholders • Collaborate with other departments to identify data requirements and improve data quality • Support the preparation of periodic and ad hoc reports for management • Conduct trend analysis to identify opportunities and risks • Assist in the development and enhancement of data collection and reporting processes • Ensure compliance with data security and confidentiality standards • Perform other related duties and responsibilities as assigned to support the Corporate Planning department's objectives Qualifications: • Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field • Proficiency in data analysis tools such as Excel, SQL, Python, or similar software • Experience with data visualization tools like Tableau, Power BI, or equivalent • Strong analytical and problem-solving skills • Excellent communication skills with the ability to present complex information clearly • Attention to detail and a commitment to data accuracy • Ability to work collaboratively in a team-oriented environment
ESG Associate
• Sustainability Program Support: Assist in the planning, coordination, and implementation of sustainability initiatives to reduce environmental impact and promote social responsibility • Data Collection & Reporting: Gather and analyze data related to ESG metrics, and assist in preparing reports to track progress on key sustainability goals and performance indicators • Compliance & Documentation: Maintain accurate records and ensure compliance with relevant sustainability and environmental regulations, including supporting any necessary audits or assessments • Research & Analysis: Conduct research on industry best practices, emerging trends, and regulatory developments related to ESG and sustainability • Stakeholder Engagement: Collaborate with cross-functional teams to promote awareness of ESG practices and engage employees in sustainability efforts • Continuous Improvement: Provide support in identifying and recommending opportunities for process improvements and enhanced sustainability practices • Departmental Support: Perform other related duties and responsibilities as assigned to support the department's objectives Qualifications: • Bachelor’s degree in Environmental Science, Sustainability, Business, or related field • Basic understanding of ESG principles, sustainability practices, and relevant regulations • Strong analytical skills, with proficiency in Microsoft Excel and data analysis tools • Excellent organizational and communication skills, with an ability to work collaboratively across teams • Detail-oriented and proactive, with a passion for sustainability and social impact
Backend Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Full Stack Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Frontend Developer
• Design, develop, analyze and maintain web applications • Ensure the technical feasibility of UI/UX design •Collaborate with designers and project managers to understand requirements and create user-friendly interfaces. •Write clean, efficient, quality, and well-documented code. •Conduct unit testing and debugging to ensure application quality. •Optimize application performance for speed and scalability. •Stay updated with the latest industry trends and technologies. •Maintain high standards of software quality by following good coding practices and adhering to high-quality development principles Qualifications: •Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses. •Minimum of 1-2 year of relevant experience •Preferably has experience working on a financial institution but not required. Required Skills and Abilities: •Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS •Knowledgeable in creating responsive web design, cross-browser compatibility and web performance optimization •Proficient understanding of code versioning tools, such as Git, Github, SourceTree •Excellent communication skills to effectively interact with team members •Ability to manage multiple projects to work independently and as part of a team •Problem-solving and analytical thinking aptitude •Adaptability to new technologies and trends •Effectively works under pressure and to agreed deadlines and targets.
Customer Service Manager
• Overall monitoring of customer service issues per month • Overall monitoring of internal collection per month • Monitoring of customers feedback and suggestions • Keeps and maintains records of customer inquiries, complaints and actions taken • Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers. • Providing necessary explanations, solutions, and guidance to resolve issues • Prepare regular reports summarizing performance per month Qualifications: - Graduate of any four-year Business Course - Must have product and process knowledge - Possesses excellent communication and listening skills - With professional attitude and strong work ethics - Has the ability to build and maintain good relationship with clients - Computer proficient especially Microsoft Word, PowerPoint and Excel.
Audit Associate
• An Internal Audit Associate is responsible for supporting the internal audit function by evaluating and assessing the effectiveness and efficiency of the internal controls, risk management processes and governance, procedures, aiming to add value and improve the company’s operations. Key Responsibilities: • Demonstrates a high level of professionalism in dealing with confidential information and sensitive issues. • Exercise due professional care and maintain integrity and objectivity in carrying out audit assignments. • Conduct audits, review financial records, identify areas for improvement, prepare audit reports, and collaborate with management to implement corrective actions and strengthen controls. • Monitor and track the progress of audit recommendations to ensure timely resolution. • Ensure compliance with company policies, regulations and industry standards. • Performs other related functions that may be assigned from time to time. Qualifications: With a Bachelor's Degree in Accounting/Internal Auditing or any business - related course. With at least 2 years of experience in internal audit, operations, compliance or control reviews, preferably gained from financing institution, bank or auditing firm. Requires high attention to detail, excellent analytical skills, sound independent judgment and problem-solving skills, and the ability to assess compliance with regulatory standards and internal policies. Has the ability to maintain records, prepare audit reports and correspondence related to the work. Has excellent communication skills (verbal and written). Proficient in MS Office (MS Word, Excel, PPT, etc.) Must be willing to work in Ortigas, Pasig City and amenable to do fieldwork